Our quality policy

  “DERİMOD”, one of the leading brands of the Fashion and Retail world, will carry its 50 years of experience to the future with confidence.

DERIMOD is constantly developing with increasing customer satisfaction by constantly monitoring the ever-changing consumer expectations and using all its possibilities. Our primary goal is to continue our activities as an advanced brand with an understanding of quality and ongoing customer satisfaction. The continuity of our company in the domestic and foreign markets is possible with the continuity of our products and services. In parallel, the quality of our products and services begins with the quality and responsibility of our employees. DERIMOD carries out this effort by using developing technologies and adhering to the following objectives and principles in all its processes.

Our Purpose and Principles We Adhere to:

• To grow with continuous development in Türkiye and the world markets by combining our values ​​with our goals and strategies.
• To provide trust and to act closely to the consumer with a sense of responsibility in all our businesses and activities.
• DERİMOD brand is synonymous with quality in the perception of our customers. To maintain this trust, to design, produce and present quality products that our customers will enjoy and that do not harm health and the environment.
• Each of our employees is aware of customer satisfaction. To follow and analyze satisfaction indicators, our competitors' activities and best practices; use this information to improve our products.
• The main element behind customer satisfaction is happy and knowledgeable people working in a positive environment. With this awareness, we constantly develop our employees and support this development with effective leadership and training.
• To carefully select, evaluate and develop our suppliers for quality products and continuous customer satisfaction.
• To follow technology and innovations and apply them to our processes so that all our customers, suppliers and employees can access information quickly, effectively and simply.
• To maintain our superiority in the market and competition by offering our products and services to our customers with increasing quality before our competitors.
• To monitor consumer rights and enforce them at the highest level.
• To continuously improve, develop and maintain the processes and performances of our business.
• To define the applicable needs, expectations and conditions of relevant parties and stakeholders in line with our strategies, to propose solutions and to fulfill them.

For this reason, it is the responsibility of all our employees and management to spread and develop the understanding of quality, brand awareness and customer satisfaction throughout the system within DERİMOD.

ÜMİT ZAİM

CHAIRMAN OF THE BOARD OF DIRECTORS 12 December 2023