Clarification Text for Consumers Contacted via WhatsApp

INFORMATION TEXT ON THE PROCESSING OF PERSONAL DATA

PROCESSES RELATED TO CHATBOT APPLICATION

The security of your personal data is our priority, therefore, in accordance with the Personal Data Protection Law No. 6698 (KVKK) and within the framework of our obligation to inform, we, as the Data Controller, would like to inform you about the processing processes of your personal data. Your personal data obtained through our Whatsapp Chatbot application on the website - mobile application https://www.derimod.com.tr/; It will be processed by the data controller DERİMOD DERİ KOFEKSİYON PAZARLAMA SANAYİ VE TİCARET Anonim Şirketi (“Company”) within the scope explained below.

Your identity, contact and other personal data related to your request and complaint that you may share during your chat are in our legitimate interest to process data for the purposes of meeting your request and complaint, ensuring customer satisfaction, providing after-sales support services, information security and communication activities, and provided that it does not harm the fundamental rights and freedoms of the person concerned. It may be processed based on the legal reason "it is mandatory for

KVKK art. Fulfilling our legal obligations (for example, in cases where authorized institutions or organizations request our Company or we are expected to notify these institutions, based on the legal reason "data processing is mandatory to fulfill our legal obligations" specified in 5/2) Sharing your information in case a public institution requests the transaction).

KVKK art. It may be processed in a limited and measured manner in connection with the purposes of protecting and exercising our rights and carrying out legal processes in the event of a possible legal dispute based on the legal reason "data processing is mandatory for the establishment, use or protection of a right" specified in 5/2-e.

Your personal data specified in this information text; In line with and limited to the fulfillment of the above-mentioned purposes; It can be transferred to our domestic contracted business partners, suppliers and our service provider located abroad from whom we receive support for the provision of our Chatbot service. Your personal data will also be shared with authorized institutions and organizations in case there is a need to provide information to authorized institutions and organizations.

Since the application can be used with a service received from abroad, you will be asked for explicit consent for the transfer of data abroad before using the chatbot application. Customers who do not give explicit consent will be directed to the customer service phone number, which is an alternative communication method.

Your personal data, based on the legal reasons specified in this information text; It can be collected electronically, by automatic and partially automatic methods, from the information you provide during the conversations and through our Chatbot application where the conversations are carried out.

Within the scope of Article 11 of the KVKK, which regulates the rights of the relevant person, you can submit your requests regarding your personal data in writing, by hand delivery or registered mail to our mailing address below, or by using your e-mail address, which you have previously notified to our company and registered in our system, in a way where your identity can be confirmed. If you send it to the postal address @derimod.com.tr or send it to DERİMOD via the registered e-mail (KEP) address, signed with a secure electronic signature and mobile signature, DERİMOD will process the request as soon as possible and within thirty days at the latest, depending on the nature of the request. You can also submit your applications in person, in writing, to Gürsel Mahallesi İmrahor Caddesi Premier Campus Ofis Blok No:29 / A 219, independent department Kağıthane/İSTANBUL, by ensuring your identity is confirmed.

DERİMOD LEATHER KOFEKSİYON MARKETING INDUSTRY AND TRADE INC.

Address: Gürsel Mahallesi İmrahor Caddesi Premier Campus Ofis Blok No:29 /A Independent section no. 219 Kağıthane / Istanbul / Turkey

Mersis Number: 293000831300010